Business as Usual
As a manufacturer we are still open, we are not a retail operation and so are continuing business as usual whilst insuring safe working practices. Our workshop does not allow members of the public to visit at this time.
Our office staff are now working from home and are happy to help you with your enquiry. They can help you work out what you need and can offer advice and provide free written quotations. Our workshop staff are continuing to manufacture Cedar fencing and gates whilst practicing social distancing. We have hand sanitizers on all entrances and staff take breaks in a staggered fashion.
Supporting local businesses
As part of our manufacturing process we create bi products used in the equestrian industry, wood shavings for horse bedding and kindling and wood for log burners.
We have local equestrian businesses that rely on us to produce clean bedding for their horses so we feel it is essential that we remain open as normal as long as possible.
Keeping busy at home
As many people are now self-isolating they are undertaking DIY projects to keep them busy. We want to support this and provide our products in a safe way. To be able to deliver our products in a safe manner the following changes have been made to our delivery services.
Changes to our Delivery Service:
Our driver will wear a face mask and has hand wash in his cab.
As fencing panels are quite large it is important that customers ensure that someone is around to help the driver unload.
when helping the driver unload it is important that you wear a mask and keep at least 1m away from the driver if possible.
If you do not want to assist in the unloading of your order then we can provide an additional person to assist the driver at the cost of £70+ vat.
The pallet network has introduced stringent new procedures to prevent the spread of Covid-19. These include regular cleaning of cabs with disinfectant. Each driver carry’s antibacterial wipes and hand gel. The pallet delivery will only be at kerbside only. You must ensure that you have sufficient manpower on site to unload and move the pallet on to your property. Kerbside delivery protects the drivers and you from potential spread of the virus. You must keep a safe distance from drivers. Hand held signature devices are clean with disinfectant wipes before each use.
Finally I would like to say we thank you for considering to purchase, supporting business at times like this is very important. Our staff are all committed to providing you with the best products and will do their very best to get them to you as soon as possible.
Dominic Brice & David Head